A team down the road
CTX is based in DFW. We know your office, your carrier history and your people by name.
Voice / Business phone service
Phones that
just work.
Cloud business phones with prices you can read in one glance, and real people in DFW answering when you call. Day or night.
CTX / VOICEKeep your numbers.
Lose the surprises.
Lose the surprises.
Answered around the clock
Phones do not keep business hours, and neither does our support. Nights, weekends and holidays included.
People, not phone trees
You reach a real person who can fix the problem, not a ticket number and a hold queue.
Transparent pricing
Three prices.
No fine print games.
Pick the plan that fits each person or phone system. Mix plans on one account and change them as your team changes.
For existing phone systemsBring your PBX
SIP Trunk
Keep the phone system you own and give it reliable, lower cost lines.
$17.99
per SIP trunk / month
- Connects your on premises PBX
- Keep your existing numbers
- Inbound and outbound calling
- Setup and testing by CTX
Per userHosted phones
Voice Essentials
Everything a business line needs, on desk phones, computers and mobiles.
$24.99
per user / month
- Business number and extension
- Desktop, mobile and softphone apps
- Auto attendant, hunt groups and voicemail
- Business hours and holiday routing
- Number porting handled for you
Per userWith recording
Voice Complete
Essentials plus call recording for training, quality and records.
$29.99
per user / month
- Everything in Voice Essentials
- Call recording and playback
- Ideal for sales, service and regulated teams
- Same apps, same numbers, one invoice
Prices are per month before applicable taxes and regulatory fees. Existing CTX Voice customers keep their agreed rates. Hardware, if needed, is quoted separately.
Add what you need
Text, fax and more.
On the same account.
Add features to any plan. We handle the registrations and paperwork.
Business SMS
Text customers from your business number. CTX handles the 10DLC carrier registration so your messages actually get delivered.
Cloud Fax
Send and receive faxes by email, no fax machine or extra line to babysit.
Numbers and E911
Extra local or toll free numbers, plus registered emergency addresses for every location.
Side by side
Compare plans.
Choose in a minute.
Every plan includes local, 24/7 human support.
| Feature | SIP Trunk$17.99 | Essentials$24.99 | Complete$29.99 |
|---|---|---|---|
| Keep your existing numbers | Yes | Yes | Yes |
| Works with your own PBX | Yes | Not needed | Not needed |
| Desktop, mobile and softphone apps | Not included | Yes | Yes |
| Auto attendant, hunt groups, voicemail | Via your PBX | Yes | Yes |
| Call recording | Not included | Not included | Yes |
| Business SMS available | Yes | Yes | Yes |
| Local, 24/7 human support | Yes | Yes | Yes |
Switching is the easy part
Your numbers move.
Your day does not.
We plan the move around your schedule and test every call path before go live.
Document
We capture your numbers, call flows, greetings and hours, so nothing gets lost in the move.
Port and build
You sign one authorization. We port your numbers and rebuild your call flows on the new system.
Test and go live
Every route is tested before cutover, and your team gets a simple guide to the new phones.
Questions
Straight
answers.
Can I keep my phone numbers?
Yes. We port your existing local and toll free numbers and handle the paperwork with your current carrier.
What is the difference between a SIP trunk and a user plan?
A SIP trunk connects a phone system you already own. Essentials and Complete replace that system with hosted phones and apps, priced per user.
Is support really 24/7?
Yes. Phone problems do not wait for business hours, so a real person is available around the clock, including weekends and holidays.
Can I mix plans?
Yes. Put recording only on the people who need it, and keep everyone else on Essentials. One account, one invoice.
Do you offer Business SMS?
Yes. Text from your business number on any plan. We register your messaging campaign with the carriers so texts are delivered.
Send us your bill
See what you could
be paying.
Send a recent phone bill. We will build a side by side comparison and a switch plan around your renewal date.
Compare my phone billOr call (945) 404-5500